NeuralPaint Privacy Policy

Information we handle

• Photos. Photos you take with the camera or choose from your photo library. To apply an art filter, the photo you select is sent to our server.
• Results. The filtered image returned by the server. It stays on your device unless you save it to your photo library or share it.
• Usage and device data. A device identifier, app version, operating system, device model, events such as the filters you use, and crash and performance data.
• Advertising data. Device identifier and ad interaction handled by the advertising provider (see "Ads and tracking choices").
• Subscription data. Whether you have a NeuralPaint PRO subscription, handled by Apple. We do not receive your card number.
• Support information. What you send us by email.
• This website counts clicks on its buttons in a way that does not identify you (no cookies are used).

How we use it

• To apply the art filter you chose to your photo.
• To show ads in the free version and to provide PRO.
• To understand how the App is used, fix crashes and improve quality.
• To prevent abuse and answer your inquiries.

Who receives information

Providers handle data under their own policies.

• Our servers (Google Cloud). They receive the photo and apply the filter.
• Google. Firebase Analytics and Crashlytics; AdMob for ads.
• Apple. Payment and management of the PRO subscription.

Photos and faces

Photos that show people can be filtered. Please use photos you have the right to use and, if a person is shown, their permission. The App does not use photos to identify or authenticate anyone.

Ads and tracking choices

The free version shows ads. The advertising data in the list above is used to show them.

On iOS you can change tracking permission in Settings > Privacy & Security > Tracking. On Android you can reset or delete your advertising ID in Settings > Google > Ads.

Retention and deletion

The App has no account. Data on your device stays until you delete the App or its data. The server processes the photo to return the filtered image; a copy of the photo and the result may be kept for quality review and troubleshooting. To ask us to delete a copy, email support@satoapps.com with the app version and the approximate date and time you used the App. Apple, Google and other providers keep their own records under their policies.

Children

NeuralPaint is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided some, contact us and we will delete it.

Users in the EEA, UK and Switzerland

• Controller: Sato Apps (Japan), support@satoapps.com.
• Legal bases: providing the features you request (Art. 6(1)(b) GDPR); analytics, crash diagnostics and security by legitimate interests (Art. 6(1)(f)); advertising that keeps the free version available by legitimate interests (Art. 6(1)(f)), or by consent where you are asked for it.
• Transfers: data is processed in Japan, the United States and other countries by the providers named in this policy, under safeguards such as the EU–U.S. Data Privacy Framework or standard contractual clauses.
• Retention: copies kept for review are kept as long as needed for quality and security review or until you ask us to delete them.
• Your rights: access, correction, deletion, restriction, portability and objection, by email; you may also complain to your local data protection authority.

Changes to this policy

We may update this policy when the app or the services it uses change. The updated policy applies from the date it is posted on this page.

Contact

Sato Apps (operator of NeuralPaint, Japan): support@satoapps.com